Shipping & Delivery Policy

At ChinaVapeManufacturer.com, we pride ourselves on providing seamless global logistics for our wholesale partners. We understand that in the fast-paced vaping industry, timely and secure delivery is critical to your business success.

1. Shipping Methods & Lead Times

We offer multiple shipping tiers to balance cost and speed. All orders are dispatched from our manufacturing hub in Shenzhen, China, our warehouse in  Europe and USA as well those looking for local delivery.

Shipping Method Estimated Transit Time Best For
Air Freight (DDP) 7–12 Business Days Urgent restocks, includes customs clearance
Sea Freight 25–40 Business Days High-volume bulk orders, most cost-effective
Express (DHL/UPS/FedEx) 3–7 Business Days Samples and small trial orders

Note: Lead times refer to transit only. Order Processing Time (manufacturing and quality control) typically takes 3–5 business days for in-stock items and 15–20 days for custom OEM/ODM orders.

2. Global Compliance & Customs

Navigating international vape regulations is our expertise. We ensure all shipments are documented correctly to minimize delays.

  • DDP (Delivered Duty Paid): We highly recommend DDP shipping for the US, UK, and EU. This means we handle all import duties, taxes, and customs clearance—the price you see is the final price at your door.

  • PACT Act Compliance (USA): For our US-based clients, we utilize specialized private carrier networks to ensure full compliance with federal and state regulations, including adult signature requirements upon delivery.

  • TDP Compliance (EU/UK): We ensure all packaging and batch labeling meet the Tobacco Products Directive standards for European markets.

3. Order Tracking & Transparency

Once your order leaves our facility, you will receive a Tracking Number and a link to our logistics portal.

  • Real-time Updates: Track your shipment from the factory floor to your warehouse.

  • Documentation: Digital copies of the Bill of Lading (BOL), Commercial Invoice, and Packing List are available in your account dashboard.

4. Quality Assurance & Damage Claims

We use industrial-grade, double-walled reinforced cartons and moisture-proof wrapping for every shipment.

  • Inspection upon Arrival: Please inspect all pallets/boxes before signing the delivery receipt.

  • Reporting Issues: In the rare event of transit damage, please notify us within 48 hours with photo documentation. We will prioritize a replacement or credit to your account.

5. Regional Restrictions

Please be aware that we strictly adhere to local laws. Currently, we do not ship to countries where vaping products are prohibited (e.g., Thailand, Singapore, India, and Mexico—per 2026 updated regulations).